Elements and Performance Criteria
- Coordinate and schedule funeral services.
- Liaise with funeral staff to identify funeral requests and requirements and check relevant documentation.
- Identify resourcing requirements for individual funeral operations.
- Identify availability of resources by checking schedules and consulting with relevant personnel.
- Develop funeral schedules to accommodate funeral requirements and resource availability.
- Address any scheduling difficulties that may arise.
- Consult funeral arrangement staff to confirm funeral schedules according to workplace policies and procedures.
- Coordinate funeral staffing requirements.
- Schedule and roster staff according to funeral schedules, staff availability and logistical practicalities.
- Inform staff members of rosters and schedules according to workplace policies and procedures.
- Address scheduling or availability difficulties identified by staff.
- Liaise with staff to identify specific operational resource requirements.
- Develop contingency plans to allow for unforeseen staffing issues and implement as required.
- Coordinate funeral vehicle and equipment requirements.
- Schedule vehicles and equipment for use according to funeral requirements, availability and logistical practicalities.
- Inform staff members of vehicle and equipment schedules according to workplace policies and procedures.
- Oversee vehicle and equipment preparation according to workplace policies and procedures.
- Develop contingency plans to allow for unforeseen vehicle and equipment issues and implement as required.